Membership Term & Conditions

    TERMS AND CONDITIONS

    GENERAL TERMS

    • For every 10,000 VND spent at Sulwhasoo, customers receive the equivalent of 1 SWS point.

    • "Reward points can only be redeemed for products or services of Sulwhasoo on the official Sulwhasoo website." vn.sulwhasoo.com

    • The gifts in the redemption program will vary depending on availability, and Sulwhasoo reserves the right to substitute any item with a gift of equivalent value.

    • Loyalty points must be used within 12 months from the date of enrollment and cannot be transferred to the next membership year.

    • After redeeming loyalty points, those points are considered used and may not be refunded to the member's account.

    • "After converting points, the selection of gifts cannot be modified or changed to gifts in a different membership tier. Member gifts have no cash value and cannot be exchanged for other products and/or for cash."

    • The birthday point gift is limited to once for each customer and is only valid during the customer's birthday month.

    • Points and privileges are non-transferable and can only be used by the member.

    • Sulwhasoo reserves the right to modify the terms & conditions of the Sulwhasoo Membership Program without prior notice.

    METHOD OF REDEEMING GIFT POINTS 

    Sign up for an account

    Login account

     

    How to exchange points and accumulate points

    + Click on Rewards in the top right corner of the screen

    + Log in with account

    + Click on Earn Point to see how to earn points

    + Click on Get Rewards to redeem points

    + Select the product corresponding to the points, select REDEEM to exchange for a gift

     

    How to pay with points for gifts worth 0Đ

    + After REDEEM, the system will send the discount code to the account.

    + Select check out to pay for the gift 0Đ

    Check remaining points

    + After the points are exchanged, the system will automatically deduct them, and you can check your balance.

    + In addition, the system will also notify the Discount Codes that you can use.